Telarus is the only master agent that reinvests in developing tools for the main purpose of making our partners lives easier, being the tech expert their clients want them to be, and helping them differentiate themselves from the competition.
With the accumulation of so many tools, we knew that we had to find a way to bring it all together in an easy, fast, and convenient way. Our in-house developers work feverishly to put our partners only a few thumb-taps away from the information and resources they need, wherever they find themselves. Feel the full power of your partnership with Telarus.
Since 2003, this patented Telarus real-time-quoting tool has won back countless hours for our partners. Similar to an Expedia-esque experience, provide your client location and needs, and within seconds, our advanced systems and algorithms will produce results showing best-fit solution providers, service details, pricing, term, and more! You won’t find a tool better built around the needs of agents, VARs, and MSPs for your quoting needs.
Tired of trying to win opportunities based on price? Telarus provides circuit monitoring for all Telarus-sourced circuits at no cost to our partners or end-user. Circuit monitoring provides the ability to view the performance of the circuit, even within the Telarus App. We test the circuits and let you know (and optionally the client too) the second a client’s circuit goes down so you can fly-in and be the hero.
We took circuit monitoring a step further in 2017 by creating a tier- one 24/7 NOC for ticket resolution through which we respond to and repair circuit outages detected by the free circuit monitoring platform. Partners can now opt for Ticket Resolution if you don’t have the time to manage outages on your own. It’s like providing your clients a guarantee of quality where your competition will fall short.
The main factor in whether or not a hosted UC sale is won or lost is trust. Buyers still don’t trust the cloud support model. We know the cloud works, the question is whether the quality of voice and the control of that critical application will have the quality of experience needed inside the network. VXSupportLine is a technology that makes providers more transparent to the end user experience. It starts in the pre-sales process by removing fear and risk by ensuring applications will function as intended in the end-users environment. It works simply visiting a URL at the end-user’s location. The test will determine exactly what the performance will be like to that supplier, on the fly, in real-time. VXSupportLine can quickly show a customer what quality of experience they can expect if they migrate to hosted UC and help overcome many of the most common objections to hosted VoIP deployment.
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