NextGen News Blog

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Best practices for tracking access to IT systems

Best practices for tracking access to IT systems Osterman Research recently surveyed knowledge workers about their access to former employers’ IT systems. An incredible 89% of respondents retained access to at least one system—such as Salesforce,...

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Optimizing and troubleshooting Outlook for Mac OS X

Optimizing and troubleshooting Outlook for Mac OS X I’m a Mac user. And Outlook for Mac makes me sad. That’s because, when compared to its Windows counterpart, Outlook for OS X (aka Outlook 2011) is an underperformer. Maybe it’s because the...

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When strategic business assets fail

When strategic business assets fail According to analysts, the loss of a business-critical application service such as email could cost an organization in the region of $ 1,000 per minute – more than a million dollars per day – while the impact...

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